Effective date: July 30, 2026
This page contains the Privacy Policy and Terms of Service for RSC Auto Repair (“RSC Auto Repair,” “we,” “us,” or “our”). By using our website, contacting us, or opting in to our text messaging program, you agree to both the Privacy Policy and the Terms of Service described below.
Privacy Policy
This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, contact us, request a quote or appointment, or communicate with us by text message.
Information we collect
We collect information that helps us respond to your requests, provide our automotive repair and maintenance services, and communicate with you.
Information you provide to us
We collect information you give us directly, such as when you request a quote, schedule an appointment, complete a form, or contact us. This may include your name, phone number, email address, mailing or business address, and any details you share about your vehicle or inquiry.
Information collected automatically
When you visit our website, we may automatically collect standard technical information such as your device type, browser, IP address, and how you interact with our site. This information may be collected through cookies or similar technologies to help our website function properly and improve your experience.
How we use your information
We use the information we collect to:
- Respond to your inquiries, quote requests, and appointment requests
- Provide, schedule, and complete our products and services
- Send appointment reminders, order or account updates, and service-related notifications
- Send marketing or promotional text messages, if you have opted in
- Improve our website, products, and customer service
- Meet legal, regulatory, or contractual obligations
SMS/text messaging program
If you opt in to receive text messages from RSC Auto Repair, the following terms apply to our SMS program.
Consent and opt-in. By providing your mobile phone number and checking the SMS consent box on our appointment or contact form, you give express written consent to receive automated SMS and/or MMS messages from RSC Auto Repair at the number you provide. The consent checkbox is not pre-selected and requires your affirmative action. Consent is not a condition of any purchase.
Types of messages. You may receive appointment reminders, order and account updates, service notifications, and marketing or promotional messages.
Message frequency. Message frequency varies.
Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan.
Opting out. You may opt out at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message, and you will no longer receive SMS messages from us unless you opt in again.
Help. For help, reply HELP to any message, or contact us using the details in the “Contact us” section below.
SMS consent and mobile information sharing
We respect the privacy of your mobile information. RSC Auto Repair will not sell, rent, or share your mobile phone number, SMS opt-in information, or consent with third parties or affiliates for their own marketing or promotional purposes. Mobile information collected through SMS opt-in will not be shared with third parties for marketing purposes. We may share this information only with service providers that help us operate our messaging program, and only to the extent necessary to deliver the messages you have requested.
How we share information
We do not sell your personal information. We may share the information we collect only in these limited circumstances:
- Service providers. With trusted vendors who perform services on our behalf, such as our messaging platform, website hosting, or customer management, and only as needed to provide those services.
- Legal compliance. When required to comply with applicable law, regulation, or legal process, or to protect the rights, property, or safety of RSC Auto Repair, our customers, or others.
As stated above, SMS opt-in data and mobile phone numbers are never shared with third parties for marketing purposes.
Data security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, respond to your requests, and meet our legal and business requirements. When information is no longer needed, we take reasonable steps to delete it or securely store it.
Your privacy rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw your consent to receive SMS messages at any time by replying STOP
- Ask questions about how your information is used
To exercise any of these rights, contact us using the information in the “Contact us” section below.
Children’s privacy
Our website and services are intended for a general business audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Third-party links
Our website may contain links to third-party websites or services that we do not operate or control. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before providing any information.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy or these Terms of Service, contact us at:
RSC Auto Repair
245 Calle Pintoresco, San Clemente, CA 92672
Phone: (949) 881-4455
Email: service@rscautoservice.com
Website: rscautorepair.com